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Workforce Training

Tennessee Training Service

The State of Tennessee Department of Economic and Community Development Industrial Training Service offers the following training services for new or expanding industries to meet their individual needs and requirements.

 Pre-employment Training: special programs are designed which focus on developing basic skills for new employees, such as quality control, applied mathematics, blueprint reading, measuring instruments, safety, and production procedures. Other items may be added at the company’s discretion. Participants are not yet company employees bur are taking training with the possibility of becoming employed. The program permits the development of basic employability skills and allows the company to observe and evaluate program participates for improved employee selection and placement in the job best suited to the employees. In addition, program participants may decide whether or not they desire to do the type of work provided by the company.

On-the-job Training: This program offers on the job development of specific skills and knowledge under actual production condition. Instruction is based upon a thorough task analysis conducted by the Industrial Training Service to insure proper training on-the-job and to serve as a basis for progress evaluation. Training is provided by company technicians or instructors mutually acceptable by the Industrial Training Service and the company.

Job Instructor Training: additional courses for supervisors are offered on a company request basis entitled Job Instructor Training (J.I.T.). The new or potential supervisor is given actual experience for teaching workers how to perform their jobs under production conditions. Emphasis in the J.I.T. program is on organizing instructional material, presenting the material, demonstrating proper performance of a task, and evaluating and correcting the new employee’s performance.

Training for Unique Equipment and Processes: In some cases, training programs are developed for companies involved in new equipment or processes in their new plant or expansion. The Industrial Training Service will assist in developing the training of key personnel to the point that they become competent and can teach other personnel in the plant. These programs may be conducted in-plant or at other locations having the unique equipment or processes operating.

In support of the training options outlined above, the following two Industrial Training Service capabilities should be noted.

1. Training Materials: A complete line of training materials is developed for new employees and instructors participating in Industrial Training Service programs. These materials include but are not limited to, technical training manuals, instructor training manuals, employee orientation handbooks, safety and troubleshooting manuals, digital videos, and photographic slide presentations with audio tape support. Other specific materials may be developed for the company based upon the company’s training requirements.

2. Skill Development Centers: In some cases, employees must have skills and knowledge beyond those required by the general workforce. In cases such as these, the Industrial Training Service will design a training center and implement the operation in conjunction with local vocational-technical institutions. These skill development centers include but are not limited to machine tool operation, metal fabrication, welding, electronic testing, assembly, etc. Equipment for the training center is provided by the State of Tennessee, the company, or a combination of both. Instructors are employed who are acceptable to the company and the Industrial Training Service.

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Office Hours:
Monday - Friday from 8:00 am to 4:00 pm
Phone: (423) 272-7668
Fax: (423) 272-0200

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